The RT-PCR test assay is a SARS-CoV-2 (COVID-19) polymerase Chain reaction (PCR/RT-PCR) viral nucleic acid amplification test (NAA, or NAAT). The assay is  authorized under an FDA Emergency Use Authorization (EUA).

The rapid antigen test is a qualitative point of care test authorized under an FDA EUA, performed under supervision of a licensed health care professional.

Countries are changing their requirements frequently and that you are ultimately responsible for knowing the current requirements for your destination and airline, including the type of test, time frame before departure, and reporting requirements. My Doctor Medical Group cannot guarantee that any test is an acceptable test for any particular airline or country/destination, or any particular itinerary.

No. We cannot guarantee the behavior of any airline, government or customs personnel, and cannot know about every change in each country's requirements. Knowing the requirements is your responsibility. However we are familiar with each country's rules and our documentation has been successful for all of our patients so far, as long as you give us the correct name and other identifying information that matches your passport.

We send your test report, along with any other documentation, electronically to you via our secure online portal. In the unusual case that your destination requires originals or an embossed stamp, we can arrange for you to pick that up at our office.

Fees

• RT-PCR: $295 with delivery of results electronically 5:30pm the same day. This includes the special Japan form, if you need it.
• Rapid Antigen: $150.

Payment Policies

• Payment is due in full; your credit card will be charged on the day of service.
• We do not provide refunds.
• We do not accept insurance. We are out of network for commercial insurance, and opted out of Medicare and Medi-Cal. Commercial insurance may reimburse fees out of network in part or full to you later, depending on your policy.

If you cancel or reschedule more than 48 hours before the appointment time, there is no penalty and you are not charged. Between 4-48 hours before the appointment, there is a $165 late cancel/reschedule fee. Less than 4 hours before the appointment the full fee is charged. We do not offer refunds.

The reason for these policies is to serve the most number of people who want to obtain testing. Late cancels and no shows deprive others of the opportunity to schedule.

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